More Information

• Express Check-Out

  
  

  You can check out without going to the Front Desk by leaving your keycards in your room and either calling us at 717.569.6444 (extension 0 from a hotel phone) or texting us at 717.305.1313.

  Please let us know for which room(s) you are checking out.

  We will then email your final bill/folio to the email address on file for the reservation.

• Safety & Security

  
  

  For medical emergencies, call 911.

  For other emergencies, call the Front Desk (dial 0 from a hotel phone or call 717.569.6444).
  At the Eden Resort & Suites, your safety is important to us. Please review this Safety & Security information. If you have any questions, please contact the Front Desk (dial 0 from a hotel phone or call 717.569.6444).

  Emergency Procedures
  We recommend that you take a few precautionary steps when you check in to any hotel:

  • Locate emergency exits - Exits can be seen on our resort map, and, when in your guestroom, are shown on the floor plans on the back of your guestroom door. Stairs are located at both ends of every hallway on every floor.
  • Locate the nearest fire extinguishers and fire alarms.

  
  

  "Pull-station" alarms are located on each floor. In the even of an emergency, please pull the alarm nearest the problem.

  Fire Safety Procedures
  Be prepared to exit the resort safely if any of our detection systems sound a warning.

  Exiting the Hotel:

  • Take your keycard.
  • Test your door for heat or smoke before opening it.
  • If the hallway is clear, exit by the nearest stairwell.
  • Do not use elevators.

  
  

  If Your Door Feels Warm or Is Impassable:

  • Place wet towels at the base of the door.
  • Call the Front Desk (dial 0 from a hotel phone or call 717.569.6444), giving your name and room number.
  • Turn off your air conditioner or heater to minimize any smoke entering the room.
  • Get down on the floor to avoid inhaling any smoke.

  
  Security & Traveler Safety Tips
  Here are a few tips for your safety and security while you are traveling.

  Inside Your Guestroom:

  • Lock your door securely using all locking devices when you are in your room.
  • Always use the viewport to identify visitors.
  • Before opening your door, ask for identification. If you are uncertain about anyone who comes to your door, call the Front Desk (dial 0 from a hotel phone or call 717.569.6444).
  • Place your valuables in your in-room safe.
  • Check to ensure that any sliding doors, windows, or connecting room doors are locked.
  • Do not give out any personal or financial information to anyone over the phone. We will call you in your guestroom to ask for personal or financial information.

  
  

  Outside the Resort:

  • Be observant and look around before entering parking lots.
  • Do not leave any valuables in your vehicle.

  
  If you see or hear anything suspicious, please immediately notify resort staff or call the Front Desk (dial 0 from a hotel phone or call 717.569.6444).
  
  

• TV Channel Guide

   

  HD-TV Channel Guide

• Resort Map

  
  

  Map

• Telephone

  
  Quick Calling Guide:

  • Emergencies: 911
  • Room-to-Room: 7 + Room Number
  • Local & Toll-Free Calls: 9 + Area Code + Number
  • Domestic Long Distance Calls (charges apply*): 9 + 1 + Area Code + Number
  • International Calls (charges apply*): 9 + 011 + Country Code + City Code + Number

  
  Front Desk / Guest Services: Extension 0

  Do Not Disturb: Extension 0If you do not wish to be disturbed, we will be happy to hold all of your calls or send them to your voicemail.

  TDD/TTY Phones (no charge): Extension 0Complimentary TDD/TTY phone for the hearing impaired are available at the Front Desk and installed upon request.
  
  * Charges are billed at the AT&T Daytime Operator-Assisted Rate, plus a hotel surcharge, connect charge, and applicable taxes.

• Inner Circle Club

  
  Become one of our Inner Circle Club members to receive emails about your interests in the resort.