We do not currently have a mobile check-in option.
You can check out without going to the Front Desk by leaving your keycards in your room and either calling us at 717.569.6444 (extension 0 from a hotel phone) or texting us at 717.305.1313.
Please let us know for which room(s) you are checking out.
We will then email your final bill/folio to the email address on file for the reservation.
Although we have always had robust cleaning processes in our rooms, public spaces, kitchens, and other areas, and we use only hospital-grade disinfectants, we have revised our cleaning protocols to continue to reflect industry-leading cleaning practices:
The frequency of housekeeping service is based on your length of stay:
Please be aware that you must be out of your room while housekeeping is servicing your room.
To request housekeeping service more often or for other requests (e.g., towels, trash removal), contact the Front Desk via text (717.305.1313) or phone (ext. 0 from a hotel phone or 717.569.6444), or just stop by the Front Desk; we are happy to help in any way that we can to make your stay an exceptional one.
When requesting housekeeping service, we appreciate being notified the night before you would like such service.
Please note that we reserve the right to enter your guest room on a daily basis to ensure its cleanliness and maintenance or for safety, regardless of whether the do-not-disturb light/sign is on.
We offer many onsite dining options - enjoy!
Use our Lost & Found page to have the item returned to you, if it was found (note: you must use this page to have a lost & found item returned to you).
We are taking enhanced health and safety measures—for you, our other guests, and our team members—and we are committed to these enhanced practices.
An inherent risk of exposure to bacteria and viruses, including COVID-19, exists in any public place where people are present. The resort cannot guarantee that you, or those in your party, will not be exposed during your visit. By visiting the Eden Resort & Suites, you voluntarily assume all risks related to such exposure.
We appreciate our guests partnering with us to help keep each other safe and healthy.